Privacy

The short version: the only personal data we hold is what you type into the enquiry form, we use it to answer you, and we do not give it to anyone or send you anything you did not ask for.

Who is responsible

The operator of nafen.

What we collect, and why

When you send an enquiry we collect your name, email address, and — if you give it — your phone number, together with what you told us about your event: the type, the date, the place, roughly how many people, and anything you wrote in the message box. We also record which language you were reading the site in and which page you sent the enquiry from, so we can reply in the right language.

We use it for one thing: to answer your enquiry and, if you go ahead, to organise the booking. The lawful basis is your consent, which is why the form asks for it explicitly and records that you gave it.

How long we keep it

Enquiries that do not become bookings are deleted once they are clearly no longer live. Bookings are kept for as long as Spanish tax and accounting law requires us to keep the records of a sale.

Who else sees it

Nobody, other than the company that hosts this website and the email provider that carries our replies, both acting on our instructions. We do not sell data, we do not share it with advertisers, and we do not add you to a mailing list.

Cookies and tracking

This site sets two cookies, both strictly necessary: one that remembers which language you chose, and one that protects the enquiry form against forgery. There is no analytics, no advertising pixel and no third-party tracking, which is why you were not asked to accept anything.

Fonts and images are served from this site, not from an external network, so loading a page does not send your IP address to anyone else. Photographs shown from Instagram are copies stored on this site — viewing them does not contact Instagram. Following a link to Instagram or WhatsApp does, and their own terms then apply.

Your rights

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it — including withdrawing the consent you gave on the form, at any time. Write to us and we will do it. If you think we have handled your data badly you can complain to the Spanish data protection authority, the Agencia Española de Protección de Datos.

Last updated when this page was published. If our handling of data changes, this page changes with it.